Cookie Policy

Preamble and Incorporation

This Document describes our Cookie Policy.
It should be read in conjunction with our Terms and Conditions and our Privacy Policy as definitions contained therein also apply to this document.
The Terms of Service and Privacy Policy are incorporated in these policies by reference in their entirety.

Introduction

This cookie policy outlines Our policy, practices and types of cookies that this Service and Online Platform may use to operate, monitor and improve the Service and Your experience when using this Service.

What are Cookies

This Online Platform and Service uses cookies and other comparable technologies (hereinafter referred to as “Cookies”) in order to provide the Service, keep Your Account safe, protect the Service, monitor usage and to improve the Service and Online Platform.
Cookies are a small file that is stored on your computer by your browser, mobile application or downloadable software. They are used by almost all websites (including the Online Platform) to store and retrieve identifiers and other information on your computer or phone. To help the Service provide You with a customized experience, such as remembering whether You’re logged in or Your language selection.

KnowCookies.com is another website that helps you learn more information about cookies and how they work.

Cookie Types and Lifespan

The Service and Online Platform sets its own Cookies, known as first party cookies.
The Online Platform also uses 3rd party Commercial Partners to provide services in order to operate the Service and Online Platform.
3rd Party Access: As part of their operations, partners set "3rd party cookies" for the Online Platform to function correctly. The contents of these cookies are not visible to the Service and are only visible to the 3rd party that set them.
Session Cookies: Some Cookies only exist while your browser has an open tab on the website.
Persistent Cookies: Other cookies are retained by your browser or application after the tab is closed. Browser Cookies can be retained for up to 400 days, after which your browser deletes them automatically.

There are 4 categories of cookies

  • Strictly Necessary cookies
  • Functional cookies
  • Performance cookies
  • Targeting cookies

1st Party Strictly Necessary Cookies:

Strictly necessary Cookies are, as their name suggests, required to make the service work, and can’t be disabled. Typically they provide necessary details to allow the physical infrastructure providing the Online Platform for work correctly and safely, necessary security and defensive settings and (ironically) a record of Your Cookie acceptance preferences and settings.
For example, an Account on the Service requires that you “log in” in order to use it, the fact that you’re logged in is recorded in a cookie. Without the login cookie you wouldn’t be able to use the Account.
We also use 1st party cookies to identify, analyse, mitigate, prevent and block malicious activities on the Online Platform.

Name Category Notes
session_id Necessary This cookie is set by SBP to associate Your session with Your Account access
Necessary Cookies managed by 3rd Parties:
Cloudflare (Cloudflare Inc.)
Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic for the Online Platform, i.e., communication between this Website and the User's browser, while also allowing analytical data of (anonymous) usage levels of this Service to be collected.
Personal Data processed: Cookies and various types of Data as specified in their cookie documentation - https://developers.cloudflare.com/fundamentals/reference/policies-compliances/cloudflare-cookies/
Place of processing: Worldwide & the United States
Privacy Policy https://www.cloudflare.com/privacypolicy/
Cookies possibly set by Cloudflare for bot and abuse detection, rate limited and load balancing:
Name Category Notes
__cf_bm Necessary The __cf_bm cookie supports Cloudflare Bot Management by managing incoming traffic that matches criteria associated with bots. The cookie does not collect any personal data, and any information collected is subject to one-way encryption.
_cfuvid Necessary Used by Cloudflare WAF to distinguish individual users who share the same IP address and apply rate limits
__cfruid Necessary This cookie is set by Cloudflare for rate limiting policies.
__cfduid Necessary The _cfduid cookie helps Cloudflare detect malicious visitors to our Customers’ websites and minimizes blocking legitimate users. It may be placed on the devices of our customers' End Users to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It is necessary for supporting Cloudflare's security features.
cf_clearance Necessary Indicates that a visitor has successfully passed a challenge (like CAPTCHA or Turnstile) and is allowed access to the site.
__cflb Necessary Used to maintain session affinity for Cloudflare Load Balancer to ensure client requests go to the same origin server.
__Secure-ENID Necessary A secure cookie used for bot management and security purposes.


Amazon Web Services
AWS provides technology platforms and services that we use to host parts of the Service and Online Platform.
Place of processing: United States
Privacy Policy: https://aws.amazon.com/privacy/ Cookies possibly set by Amazon Web Services for the provision of load balancing services.
Name Category Notes
AWSALBCORS Necessary Maintains session stickiness and secure routing between the user and backend servers through AWS load balancing fir 9 hrs.
AWSALB Necessary Maintains session stickiness and secure routing between the user and backend servers through AWS load balancing for 7 days.
AWSALBTG Necessary Used by Target Group-based load balancers for session stickiness for 7 days
AWSALBTGCORS Necessary Used by Target Group-based load balancers for session stickines for 7 days


Stripe Inc
Stripe is a payment processing platform. If you subscribe to paid products on this Service then Stripe is used to collect payments.
Places of processing: United States and Australia
Privacy Policy: https://stripe.com/au/privacy Cookies possibly set by Stripe
Name Category Notes
__stripe_sid Necessary Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers.
__stripe_mid Necessary Stripe is used to making credit card payments. Stripe uses a cookie to remember who you are and to enable the website to process payments without storing any credit card information on its own servers.
Functional Cookies
Functional cookies are used to store information that allows us to customize your experience and the choices you make while using the Service. For example, a functional cookie might store which language you prefer, or whether you prefer to use the Service in ‘Light mode’ or ‘Dark mode’. You can choose to opt out of these cookies by not activating these features, but your experience of the Service will be degraded as parts of the Service may be unavailable or not work as expected.
Functional Cookies are also used by parts of the Service, or 3rd party Service providers, that not all users may use.
Cookies possibly set by SBP to personalise your experience of the Service
Name Category Notes
lang Functional Used to remember which language has been selected
Performance Cookies
Performance cookies monitor and measure how the Service is used in order to learn how to improve its performance and design. These cookies are used to collect aggregated statistical information such as page view counts, routes you take through the Service or the types of browsers and devices you use to access the Service.
There may also be tracking pixels in emails sent to you by or on behalf of the Service to monitor if email is delivered, opened or if links are clicked on. Disable images in your email client and don’t click links in emails in order to prevent this form of tracking.
The Service does not use any such Performance Cookies on the website, but may use tracking pixels in emails sent to Users and Customers.
Targeting/Tracking Cookies
Targeting and Tracking cookies are set by third-party advertising companies to monitor your usage of the Service in order to deliver more relevant and targeted advertising for our Services and other 4th party products or services when you are on various 3rd party websites/mobile applications. As part of their targeted advertising, they also track ad performance.
The service does not use any such Targeting/Tracking cookies

Additional Cookie descriptions can be found on https://www.cookie.is/

Managing Your Preferences

You have the right to decide whether to accept or reject cookies.

Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas may be restricted.
Consult Your browsers ‘help’ menu for instructions on how to restrict Cookies at the browser level.

Instructional Links:

Administrative Information

Legal Basis: Strictly Necessary cookies are processed under Legitimate Interest. Functional and Performance data are processed based on User Consent provided through feature activation or interaction.
Last Updated: March 16, 2026
Contact: For questions regarding this policy, please contact our Support team at [email protected]